Northn fluffs
FAQ's
Frequently Asked Questions
We take great care in preparing your order for a magical unboxing experience! Please allow 3 business days for us to process your order before it ships. We appreciate your patience as we ensure everything is packed with love!
We’re excited to offer free shipping on all orders over $125! Here’s a quick look at our shipping costs for orders under that amount:
Order Total | Shipping Cost |
$0 - $24.99 | $8.00 |
$25.00 - $49.99 | $10.00 |
$50.00 - $124.99 | $10.00 |
$125.00 and above | Free Shipping! |
Shipping times usually range from 5-8 business days. We’re unable to offer expedited shipping at this time, so please plan accordingly to ensure your festive goodies arrive in time! 🎄✨
Once your order is shipped, you’ll receive a tracking number to keep an eye on your package as it makes its way to you!
While we currently only ship within the United States, we’re working hard to provide shipping options to our neighbors in Canada soon. Stay tuned for updates!
After your order is on its way, we’ll send you an email with your tracking number. You can also check the tracking details by logging into your account on our website. Navigate to the orders tab, select your order, and you’ll find all the shipping details there!
Once an order is placed, we’re unable to change or cancel it. We strive to ship orders as quickly as possible, so please double-check your selections before completing your purchase. If you find you no longer need an item after it ships, you’re welcome to return it according to our return policy.
Currently, we do not offer local pick-up options for orders. All items are shipped directly to your provided address to ensure a smooth delivery experience.
At Northnfluffs, we want you to be delighted with your purchase! However, all sales are final, and we do not accept returns or exchanges for change of mind. If your order arrives damaged or there are issues, please contact us within 7 days of delivery with photos of the damage, and we’ll assist you in processing a return.
We recommend inspecting your order as soon as it arrives and keeping all packaging materials until you’ve confirmed everything is in perfect condition.
If your order is marked as delivered but hasn't arrived, please check with anyone at your home who may have collected the package, as well as neighbors or your building manager. Sometimes packages can be delivered in multiple boxes, so check for any items that might arrive separately.
If you still can’t locate your parcel, please reach out to us through our chat feature or at info@northnfluffs.com for further assistance. We recommend against opening a case with the carrier first, as this may hinder our ability to assist you.
At this time, Northnfluffs operates solely online, bringing the magic of the holiday season directly to your doorstep!
For the latest deals and promotions, be sure to check our promotions page on our website. We’re always looking to spread the holiday spirit, so you won’t want to miss out on any festive savings! 🎉
Thank you for visiting Northnfluffs! We’re thrilled to be part of your holiday celebrations! If you need further assistance, don’t hesitate to reach out!